Resources / Blog
Insights on cybersecurity, managed IT, and modern business technology.
Practical guidance from the MYDWARE team — protecting and modernising businesses across the Greater Toronto Area and Simcoe County.
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CybersecurityEmerging Threat: Unveiling the Latest Malware Campaign
Just when you think you understand the latest malware campaigns and cybercrime tactics, a new one pops up that is even more insidious. Case in point: A recently discovered attack launches a sophisticated info stealer to collect unprecedented sensitive information from device folders and browsers.
August 30, 2024 3 min -
Technology TrendsNew Features for Google Meet Mobile Calls
It may be hard to imagine now, but it wasn’t long ago that video calling was something we only saw in futuristic science fiction movies. Today, seeing someone on the phone or computer screen during a conference call or daily check-in is a normal part of your workday.
August 29, 2024 3 min -
Business OperationsVoice Technology: Transforming the Customer Service Landscape
The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right boxes as far as customer service is concerned often find themselves in an uphill battle when it comes to customer retention.
August 28, 2024 3 min -
Technology TrendsYOU SHOULD USE THIS WRITING TOOL IF YOU'RE USING COPILOT
Microsoft Edge is about to get a lot more powerful with the introduction of a new feature: Draft with Copilot. This AI-driven tool is designed to help you quickly and easily generate text on any topic, making your workday more efficient and productive.
August 28, 2024 3 min -
CybersecurityWill Your Latest Employee Layoff Lead to Data Theft?
As we move through 2024, businesses worldwide are grappling with a significant increase in layoffs. High-profile companies, including Amazon, Google, and Microsoft, alongside numerous startups, have made substantial workforce reductions. According to recent data, 298 foreign-based tech companies have laid off over 84,600 employees as of May 24, 2024. The total job cuts in the first quarter alone reached approximately 257,254.
August 27, 2024 4 min -
Technology TrendsSchedule Management Tool You Should Use If You’re Using Microsoft Teams
In today’s Tech Tip, we’ll explore Microsoft Shifts, a feature that helps you create, update, and manage schedules effortlessly. Whether you're a manager or an employee, Microsoft Shifts keeps your team organized and on track.
August 27, 2024 2 min -
Technology TrendsIntroducing Proton AI Writing Tool — A Fast and Efficient Way To Write Emails Better
For decades, emailing has been one of the fastest ways to communicate with others, especially in business, as workers and employers use it for collaboration efforts. However, emails are the modern-day version of hand-written letters; sometimes, it’s hard to find the right words or place to start. But with the new Proton AI writing tool, you no longer have to worry about that.
August 27, 2024 3 min -
CybersecurityNew Malware Capable of Completely Disabling Your Antivirus
One of the most common cybersecurity tips for any business is to keep your antivirus protection updated. However, if you are the target of a new and dangerous form of malware, that might not be enough. Sophos security researchers recently revealed that cybercriminals are using a new malware capable of turning off antivirus protection called EDRKillShifter.
August 26, 2024 3 min -
CybersecurityCybersecurity in Business: Safeguarding Data in the Digital Frontier
With the ever-rising digital age comes artificial intelligence, machine learning, and other technological advancements that enhance how companies perform processes and communicate with consumers. Unfortunately, as tech tools make things easier for business owners like you, they also encourage and assist virtual attackers trying to harm you. So, implementing cybersecurity in businesses becomes vital.
August 24, 2024 3 min -
Industry InsightsDigital Transformation: How Traditional Businesses are Thriving in the Digital Age
At one point, businesses depended solely on physical brick-and-mortar storefronts, foot traffic from outside streets, and tangible billboards and flyers to bring in customers. Now, especially in the recent decade, technological advancements have paved the way for traditional businesses to undergo digital transformations.
August 23, 2024 3 min -
CybersecurityWhy This Windows 11 Update Deadline Matters to You
If your business is using Windows 11, it's essential to upgrade to version 23H2 before October 8th, 2024. After this date, older versions will no longer receive critical security updates, putting your systems at significant risk.
August 22, 2024 3 min -
Technology TrendsThe Future of Communication in the Workplace — Introducing Custom Emoji and Reactions to Microsoft Teams
Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent pool, state or nationwide. However, while having remote workers tune in from different locations is convenient and efficient, limited in-person contact creates an emotional distance, too. Why not add a bit of warmth and personality to your messages with the new Microsoft Teams emoji feature?
August 22, 2024 3 min -
Technology TrendsAI-Powered Customer Service: Elevating the Customer Experience
In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or overnight shipping, so they can receive what they want as soon as possible. Customer service should be no different, which is why many small business owners are turning to artificial intelligence for assistance. Below are some examples of how.
August 21, 2024 3 min -
Cybersecurity3 Reasons Why Vacation Travel Scams Are On All Time High
Summer is a prime time for vacations, and as more people look for affordable travel deals online, scammers have found new ways to exploit this trend. Reports indicate a staggering 900% increase in travel-related scams over the past 18 months. Cybercriminals are using AI-generated phishing emails to trick unsuspecting travelers into booking fake vacation rentals, costing them far more than their vacation budget.
August 20, 2024 4 min -
Business OperationsDecoding the Influence of Technology on Customer Behavior
With remote marketing and purchasing platforms becoming more popular, consumers have been drastically switching to online shopping in recent years, many preferring it over going to stores. One of the main reasons is the influence of technology on consumer behavior, giving them more control and a voice. By understanding and using the advantages below, your online business can flourish.
August 20, 2024 2 min -
Technology TrendsHidden Risks of Rapid Tech Acceleration You Don’t Want to Ignore
In today's fast-paced world, technology is advancing at an unprecedented rate. From automated vehicles to AI-driven surgeries, innovations are transforming our lives and businesses. Many companies and business owners are eager to adopt these technologies to stay competitive—and there’s a reason why tech acceleration is a must-have for EVERY SMB owner.
August 19, 2024 3 min -
Business OperationsSave Time and Increase Efficiency with Business Automation Software
Good time management is essential for businesses. It enables them to deliver their products and services on time and solve problems without affecting daily operations.
August 19, 2024 3 min -
Business OperationsElevate Customer Feedback with Cutting-Edge Technology Tools
Instead of simply gathering customer stats, why not uncover their needs and wants, anticipate their challenges, and personalize their experience? What they think, feel, and experience affects how they interact with your brand and whether they choose you or go to your competitor.
August 17, 2024 2 min -
CybersecurityHackers Are Using Clever Techniques To Trick Windows Users Into Opening Malicious Websites
As a savvy business owner and Microsoft Windows user, you always update your browser and only visit secure websites. But do your employees exercise the same level of caution? If not, your data could be at serious risk. This is especially true now that hackers are using clever techniques to trick Windows users into opening malicious websites in unique ways.
August 16, 2024 3 min -
Technology TrendsThe Gig Economy: How Technology is Reshaping Work and Business
The chances are you’ve probably heard musicians, actors, artists, writers, and many others referring to their jobs as gigs. These odd jobs mean they do not have a single long-term employer or a traditional work schedule. While these positions have always been around, making these workers freelancers, the gig economy has recently taken off, especially with the rise of AI and other technology.
August 15, 2024 3 min
