Client Success

I retired a few years ago from a large organization where I relied heavily on enterprise-level Microsoft tools. After retiring, I tried to recreate that setup on my own — subscribing to different Microsoft products like Teams, Office, OneDrive, and Outlook. But without a domain and with a mix of free and paid plans, things quickly got messy.

I ended up with syncing issues, constant conflicts, and a nightmare of emails — personal and nonprofit board ones — all tangled together. Teams wouldn’t work, OneDrive was a disaster, and my old desktop couldn’t keep up.

That’s when I found MyDware online and gave them a call. From the first chat, I knew I was in good hands. Darryl Cresswell, the owner, took time to understand my situation, validated my frustrations, and explained what went wrong. Even though they mostly work with businesses, they agreed to help.

And they really delivered. They helped me upgrade to a new laptop, set up everything I needed, migrated 600GB of OneDrive files, consolidated all my emails into one Outlook account, got me a domain, and made sure everything worked together. They even delivered the laptop to my home, fully set up and ready to go.

Their service was top-notch — great communication, regular updates, and a helpdesk plan for future support. Darryl and his team went above and beyond. They listened, solved problems, kept their promises, and made everything simple.

If you’re a business struggling with IT chaos like I was, I highly recommend MyDware. They’re professional, reliable, and truly care about getting things right.

After a nightmare experience with my previous IT provider, I found MYDWARE IT Solutions, and I couldn’t be happier with the decision. From day one, they treated me with courtesy and respect, something I had sorely missed with my previous company. They’ve put together a comprehensive security program that addressed all the vulnerabilities left behind by my former IT provider.

Thanks to their managed IT services and cybersecurity expertise, they’ve moved us to the cloud, which not only reduces our costs by eliminating the need for an expensive on-site server, but also modernizes our entire system. I no longer feel like I’m stuck in the 1990s. They’ve really helped bring us up to speed, and I can already see the improvements in efficiency and security.

What really stands out is how MYDWARE IT Solutions makes me feel valued as a client. They are always responsive, proactive, and genuinely care about the success and security of my business. I finally feel like I have a partner who’s looking out for me and my company, and I highly recommend them to anyone looking for reliable, professional IT services.

After ongoing issues with my last IT provider, partnering with MYDWARE IT Solutions has been a game-changer. From the very beginning, their team took the time to understand our business, carefully evaluated our systems, and quickly uncovered vulnerabilities we hadn’t been aware of. Their knowledge and experience helped make the transition smooth and stress-free. We’ve already seen improvements in system performance, data security, and overall cost-efficiency.

MYDWARE is not just another vendor—they’re a committed partner and I wouldn’t hesitate to recommend MYDWARE IT Solutions to anyone looking for reliable, forward-thinking IT support!

Just a quick note to extend my thanks to MYDWARE’s entire team. The reports coming in from my technicians have been really positive, and it’s clear MYDWARE’S efforts are making a significant impact for our organization.

I wanted to make sure you know how much we value not only excellent service but also responsiveness. It’s been a game-changer for us, and I hope you’ll share this appreciation with your team.

Keep up the fantastic work – looking forward to what we can achieve together in the future!

MYDWARE has quickly become a trusted valuable part of our business at Bradford Greenhouses.

In a very short time, MYDWARE has transformed the way we manage and interact with our IT systems. They have been instrumental in finding operational efficiencies thru cloud based initiatives, and by lowering our in house technology burden.

MYDWARE has implemented countless new initiatives including a Cybersecurity solution, HELP-DESK, secure remote access to all servers & computers, cloud base back-up, a cloud VoIP phone system, and more to come.

MYDWARE manages and works with our vendors to find innovative solutions, and ways to streamline our processes. I really like that I no longer have to manage dozens of vendors on my own. This is such a relief, and saves me time and aggravation.

Most recently, MYDWARE took the time to explain the importance of cybersecurity, and have since implemented a comprehensive program that makes me feel safe and secure.

In each interaction, I have found their team to be knowledgeable, professional and very responsive to our needs. Without hesitation, I recommend MYDWARE to any business owner looking to grow their business and find efficiencies thru their technology.

Over the last 18 years, I have always enjoyed the personal touch anytime I need assistance. In each interaction I always felt important and that I was not just another customer. I run a SMB business myself, I know how important it is to not lose touch with clients. I can say in all honesty, I’ve always felt the team at MYDWARE cares about me and my company on a personal level.

Give the team at MYDWARE a chance and watch how they exceed your expectations. It’s that personal touch with an owner that truly cares that makes all the difference in the world.

Trusting MYDWARE is an easy justification for me.