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MYDWARE IT Solutions Inc.

Live Now · 24/7/365

Fast & Reliable IT Help Desk

Help For Most Of Our Services Is Available 24/7/365 — How Can We Make Your Day Better?

Call 416-628-7107 Pick An Option

Pick The Right Option

One number. Six choices.

Call 416-628-7107 and press your option, or pick a card below.

Always On · 24/7/365
Press 5
Domains & Websites

My domain, website, or email needs help

I am having issues with my domain, website, or email not covered under MYDWARE’s managed services.

We are available 24/7/365 to support you

Call · Option 5 416-628-7107 Submit a Ticket
Business Hours · Mon-Fri
Press 0
General Inquiry

I have another type of question

Have a general inquiry not related to any of the other support options? We are available during business hours Mon-Fri.

416-628-7107 · Option 0

Hosting Department Notes.

If you purchase web hosting and email from us but we do not manage your office computers or network, below are the right support options for you.

Please note, these support options are limited to your web hosting and email service.

This team does not provide technical support for your computers or servers.

Rescue Me · Remote Support

Allow your IT technician to access this computer.

A small program is needed to access your computer. Click one of the links below to begin your download.

Download Windows

SplashtopSOS.exe

Get The App

Download macOS

SplashtopSOS.dmg

Get The App

Download Android

Google Play Store

Get The App

Download iOS

Apple App Store

Get The App

3 Quick Steps

  1. 1

    Launch the program

    Launch the downloaded program. It may be in your downloads folder.

  2. 2

    Share your 9-digit number

    Give the 9-digit number to your IT technician who’s assisting you.

  3. 3

    Quit when finished

    When you want to end the support session, be sure to quit the program.

Important: This ensures your computer cannot be remotely accessed any more until you download and run the program again.

Self Help Tools

Trusted third-party tools that can help with support related issues.

Run Speed Test

Check your current download / upload speed.

Open Tool

Internet Diagnostic Tools

Diagnose connectivity issues quickly.

Open Tool

SSL Checker

Verify a website’s SSL certificate.

Open Tool

DNS Cache Check

Inspect DNS propagation across the world.

Open Tool