Resources / Blog
Insights on cybersecurity, managed IT, and modern business technology.
Practical guidance from the MYDWARE team — protecting and modernising businesses across the Greater Toronto Area and Simcoe County.
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Technology TrendsBenefits of Machine Learning
The concept of "machine learning" is a computer's ability to use data to learn. It works by performing various tasks that once were human-dependent and, thereby, refining its processes.
February 3, 2024 3 min -
Technology TrendsMicrosoft 365 versus Google Workspace - A Complete Guide
No matter what your business does, some portion of your workforce needs a productivity and collaboration suite to get work done. This key suite of tools used to be called an office suite (with Microsoft Office as the undisputed king of the market.
January 22, 2024 11 min -
Technology TrendsWindows 11 Update Breaks Wi-Fi Networks
Have you installed the December 2023 Windows 11 update? You should know about how the Windows 11 update breaks Wi-Fi networks.
January 20, 2024 3 min -
Technology TrendsUnderstanding the Microsoft Teams OneDrive Upgrade
As a business owner, you may rely on Microsoft Teams to support collaboration and video conferencing with your employees and clients. It’s a vital tool for remote and geographically diverse work groups. A new update for 2024 will change how your group will store and access files while using Teams.
January 17, 2024 3 min -
Technology TrendsGoogle Gemini Explained: A Simple Guide for Business Owners
If you’re a business owner in this advanced digital age, it’s safe to say that AI is here to stay. With Google’s recent AI model expansion, day-to-day business operations will soon feature even more AI tools.
January 13, 2024 3 min -
Technology TrendsWhat Business Owners Should Know About This Google Docs Update
To help make this collaboration seamless, Google has made some key additions to its Google Workspace platform in recent months. One example is a Google Docs update that gives you easier access to the platform’s smart chip technology.
January 11, 2024 2 min -
Technology TrendsRevamping Microsoft Paint: AI-Infused Resurgence for Productivity
Happy New Year!
January 9, 2024 2 min -
Technology TrendsIgnite Your Knowledge: Explore 5 Free AI Courses by Microsoft
Greetings and happy holidays! Amidst the festive cheer and relaxation, imagine diving into a world of learning that could set the stage for a dynamic 2024 in the realm of AI.
January 9, 2024 2 min -
Technology TrendsPersonalized Email Marketing With AI for Small Businesses
Doesn't every business owner want more efficient ways to attract loyal customers and encourage repeat sales? If so, you'll likely benefit from using personalized email marketing with AI.
January 8, 2024 3 min -
Technology TrendsMicrosoft Link to Windows Update
Sharing vital information between your smartphone and computer is easier with Microsoft's Link to Windows application. A new update makes this software compatible with more devices. Discover all the features global customers can access in this guide to the latest Microsoft Link to Windows update.
December 20, 2023 3 min -
Technology TrendsThe Role of Chatbots in Customer Service for Small Businesses
As a small business owner, you know that customer service is crucial for expanding your operations. However, you don't always have the time or resources to deliver high-quality customer service. That's where artificial intelligence and chatbots come in.
December 19, 2023 3 min -
Technology TrendsWhat Business Owners Should Know About Copilot in Microsoft 365
Generative AI has become more popular for its utility and capabilities. Microsoft is moving forward with its AI integration processes. During the November 2023 Ignite event, the company highlighted Copilot for Microsoft 365, an AI tool to ease many workplace duties.
December 16, 2023 3 min -
Technology TrendsWhat Business Owners Should Know About iOS 17
iOS 17.1.1 is something business owners need to know about. Some Apple fans can’t wait for iOS updates to remedy existing bugs or introduce new techniques. However, many also feel that aesthetic updates or those that don’t make any improvements are a downgrade.
December 13, 2023 2 min -
Technology TrendsStreamlining Collaboration: Integrating Third-Party Apps Within Microsoft Teams
In today's dynamic work environment, seamless collaboration and efficient communication are pivotal for the success of any team or organization. Microsoft Teams has emerged as a powerhouse in the realm of collaboration tools, providing a centralized platform for messaging, video conferencing, file sharing, and more. However, what truly elevates Teams' functionality is its ability to integrate various third-party applications, enabling users to streamline workflows, boost productivity, and centralize work processes within a single interface.
December 11, 2023 3 min -
Technology TrendsWhat Business Owners Should Know About the Files V3 Major Upgrade
The Files app is one of the preferred alternatives for Windows 11 users who are not willing to cope with the limitations of the native File Explorer app. It offers advanced features that business owners will find useful.
December 9, 2023 2 min -
Technology TrendsYour Ultimate Guide to the AI Chatbot Revolution in Windows 11
Curious about Microsoft Copilot? Wondering what this AI chatbot brings to the table?
December 8, 2023 2 min -
Technology TrendsCrafting Seamless Workflow: Mastering OneDrive Sync in Microsoft 365 for Ultimate Productivity
If you're utilizing Microsoft 365, utilizing OneDrive for syncing your computer files allows seamless access from anywhere. Stick around; I'll demonstrate exactly how to achieve this along with a bonus tip.
December 7, 2023 2 min -
Technology TrendsArtificial Intelligence in Customer Relationship Management
As technology advances, businesses implement numerous ways to communicate with customers for optimal satisfaction and convenience. According to Forbes, roughly 64% of companies believe AI is one of those ways to improve customer relationships. In comparison, 46% have already enabled CRM AI. Below, we’ll relay the role of artificial intelligence in customer relationship management.
December 6, 2023 2 min -
Technology TrendsCloud Computing: Transforming Business Infrastructure
It should come as no surprise that cloud computing is fast becoming the dominant form of data storage for companies that want to keep insights or data safe and save some money in the process. With the movement toward harnessing artificial intelligence and machine learning, these platforms are becoming more sophisticated. That’s great news for business owners but also intimidating for those who aren’t sure how to wield these tools in the fast-paced business world they’re navigating.
November 24, 2023 3 min -
Technology TrendsAI Wants To Help Us Shop – Are We Okay With That?
Encountered the helpful little elf guiding you in retail spaces this year? No, it’s not the teen at the mall donning red-and-white stockings and a felted green hat. It’s AI.
November 22, 2023 3 min